I understand the frustration, been in similar situations several times myself. The forum here is still young, so it’s a great opportunity to train new users to act accordingly.
Drawing from examples I’ve seen so far, where are people expected to ask/report issues with:
- Getting their own app or someone else’s included
- An application not installing, not working or being outdated
- Using Fdroid
- Setting up their own repo/server
- Using custom repos
If we clear this up a bit, I can try making some suggestions on the tactics.